A high level of IT literacy

(Last Updated On: December 17, 2018)

Ben Lobel writes in his piece on the IT skills shortage that private sector employers struggle to hire due to a shortage of skills in the marketplace.

His article speaks about jobs in the Industry but the tech skills shortage is an issue across the board.

Everyone these days has that line (or similar) on their CV/application; “highly IT literate” – but are they?

During the course of my work I see many different people operating IT equipment and many different levels of skills.  Not all as perhaps advertised.

All of us who drive earn our driving licence but that does not automatically make us all good drivers.

In fact the inverse is true.  Just because you have a licence.

The same is very much true of IT equipment.  A little knowledge is dangerous indeed.

Ben’s article goes on to suggest that employers need to do more than just offer a salary, and it’s true, they really do;

Corporate culture, a cool place to work, perks, and training are some of the more popular things that can attract the right people.

In my own research the concept of training comes up time and time again.

Some people are scared of technology, some don’t want to learn it, some simply think they know better.

In nearly all of the cases I’ve been invited to (and some I haven’t – shhhh) the best way to improve these situations has been just to give individuals a little 1 to 1 time focusing on the main issues.

It can often be remarkable a transformation.

The most recent successes has been around the change to Windows 10.

For various reasons I’ve recommended clients remain using Windows 7 until such time Windows 10 had evolved to a point it was useable.

That meant there were many staff members with a lot of “upgrade anxiety” and often half an hour exploring the new software with a few transitional tricks thrown in was enough to smooth over the change.

Isn’t that so much better than just throwing a new computer on a desk and hoping everyone’s IT literacy skills get them through the transition?

Businesses seem be resistant to providing training.  But in many cases just giving a little attention and a few real world “tricks” is enough to give the confidence to crack on and dig in.

No great big training spend or complex days off/seminars, a little attention goes a long way.

(And, of course, Technology Simplified clients can provide their staff with some one to one technology confidence sessions to ease the technology pain!)

Ben’s post –